FAQs - Muller UK - Athletics 2017

Frequently asked Questions

When does the promotion start & finish?

The promotion opens at 00:00 on 04/03/17. The closing date for receipt of entries for:

i) The first draw to win 500 pairs of session tickets to the IPC World ParaAthletics Championships London 2017 (14/07/17 – 23/07/17) is 23:59 on 23/06/17

ii) The second draw to win 500 pairs of session tickets to the IAAF World Championships London 2017 (04/8/17 – 13/08/17) is 23:59 on 12/07/17

iii) The final draw to win 500 IAAF/IPC/Müller branded backpacks is 23:59 on 11/10/17

Entries received after the relevant closing date and time will not be accepted.

Who is eligible to enter?

All entrants must be a resident of UK (excluding the Channel Islands and Isle of Man) or ROI aged 18 or over.

What is a Promotional Product?

A “Promotional Product” is a promotional pack of the following, each flashed with “Win Athletics Tickets or Prizes”:

Müller Corner
Müller Fruit Corner - 150g pot (Strawberry; Red Cherry; Peach & Apricot; Blackberry & Raspberry)
Müller Fruit Corner – 4 x 150g pot (Strawberry; Peach & Apricot; British Inspired)
Müller Fruit Corner – 6 x 150g pack (Red Fruits; Strawberry; Peach & Apricot; British Inspired)
Müller Crunch Corner - 135g pot (Banana Chocolate Flakes; Milk Chocolate Digestives; Toffee Hoops; Vanilla Chocolate Balls; Strawberry Shortcake; Gold Edition)
Müller Crunch Corner – 4 x 135g pack (Vanilla Chocolate Balls; Banana Chocolate Flakes; Gold Edition)
Müller Crunch Corner – 6 x 135g pack (Banana Chocolate Flakes; Vanilla Chocolate Balls; Milk Chocolate Digestives; Strawberry Shortcake; British Classics; Gold Edition)
Müller Greek Style Corner - 150g pot (Black Cherry; Strawberry)
Müller Greek Style Corner - 4 x 150g pack (Black Cherry; Strawberry)
Müller Püd Corner - 4 x 85g pack (Chocolate Balls; Vanilla Custard)
Müller Bliss Corner - 110g pot (Strawberry; Lemon)
Müller Bliss Corner – 4 x 110g pack (Strawberry; Lemon; Raspberry; Apple & Cinnamon)
Müller Mini Corner - 8 x 95g pack (Chocolate Balls; Strawberry)
Müller Kids Corner (4 x 135g pack: Golden Stars Limited Edition)

 

Müllerlight

Müllerlight - 165g pot Vanilla sprinkled with Dark Chocolate; Orange sprinkled with Dark Chocolate; Vanilla)
Müllerlight - 175g pot (Banana & Custard; Raspberry & Cranberry; Toffee; Cherry; Strawberry; Apple & Elderflower)
Müllerlight - 4 x 165g pack (Chocolate Sprinkles)
Müllerlight - 4 x 175g pack (Red Fruits)
Müllerlight - 6 x 165g pack (Chocolate Sprinkles)
Müllerlight - 6 x 175g pack (Red Fruits; Yellow Fruits; Toffee; Vanilla; Summer Inspired)
Müllerlight Goodies - 4 x 107g pack (Toffee with Choc Coated Balls; Lemon Meringue Style; Strawberry with White Choc coated balls)
Müllerlight Fruitopolis - 120g pot (Strawberry; Cherry; Peach & Passionfruit)
Müllerlight Fruitopolis - 4 x 120g pack (Strawberry; Cherry; Peach & Passionfruit)
Müllerlight Greek Style - 4 x 120g pack (Ravishing Raspberry; Mouthwatering Mango; Sublime Strawberry; Luscious Lemon; Coconut with a hint of vanilla;)
Müllerlight Chocolate Fix - 4 x 100g pack (Milk Chocolate; Salted Caramel)
Müllerlight Chocolate Fix Layers - 4 x 80g pack (Chocolate & Caramel)
Müllerlight Big Pot - 500g pot (Coconut & Vanilla; Lemon; Skinny Latte)

Müller Rice
Müller Rice - 180g pot (Apple; Strawberry; Original; Vanilla Custard; Raspberry;  Cherry; Chocolate & Coconut)
Müller Rice - 4 x 180g pack (Strawberry; Original; Going the Distance)
Müller Rice - 6 x 180g pack (Apple & Raspberry; Original & Strawberry; Red Fruits; Going the Distance)

FRijj
FRijj – 471ml bottle (Chocolate; Fudge Brownie; Strawberry; Banana; Chocolate & Coconut)

Müller Milk & Cream
Müller Milk - 1 pint (Whole Milk; Semi Skimmed Milk)
Müller Milk - 1 Litre (Whole Milk; Semi Skimmed Milk)
Müller Milk - 2 Litre (Whole Milk; Skimmed; Semi Skimmed Milk)
Müller Milk - 3 Litre (Whole Milk; Semi Skimmed Milk)
Müller Cream – 300ml pot (Single; Double)

There's no promotional messaging on my pack. What should I do?

The above varieties of Müller products will feature the promotion for a limited time only. Unfortunately we cannot send you a promotional pack if you cannot find one.

Which retailers are stocking the Promotional Products?

Promotional products are available at major grocery retailers and selected convenience stores across the UK and Republic of Ireland, whilst stocks last and subject to availability. They are anticipated to be in participating stores from 04/03/17 (subject to availability).

What can I win?

There are three different prizes that can be won depending on which prize draw you enter:

  • 2 (two) Cat B session (morning or evening) tickets for the IPC World ParaAthletics Championships London 2017 (14/07/17 – 23/07/17). There are a total of 500 pairs of Cat B session (morning or evening) tickets to be won. Tickets are only valid for the date and session specified on the ticket and will be randomly allocated. Winners do not have a choice of the date or session and it is not possible to exchange tickets to another date or session.
  • 2 (two) Cat B session (morning or evening) tickets for the IAAF World Championships London 2017 (04/8/17 – 13/08/17). There are a total of 500 pairs of Cat B session (morning or evening) tickets to be won. Tickets are only valid for the date and session specified on the ticket and will be randomly allocated. Winners do not have a choice of the date or session and it is not possible to exchange tickets to another date or session.
  • 1 (one)  branded backpack with Müller, IAAF World Championships London 2017 and IPC World ParaAthletics Championships London 2017 branding in black (width 28cm/depth 11.5cm/height 38cm).

Entries received are valid for 1 draw only and will not be carried over into subsequent draws.

Please note that travel to events, accommodation and other expenses are NOT included in the prize.

How many prizes are there to be won?

There are 1,500 prizes available to be won in total. See "When does the promotion start & finish?" for further details.

How many times can I win?

You have the chance to win a maximum of 2 prizes per draw during the promotion period.

How long will it take for my prize to arrive?

Prizes will be dispatched to the winners of the tickets by recorded delivery within 3 working days of the relevant draw date and the Promoter verifying that the person is a valid winner. Prizes will be despatched to the winners of the backpacks by standard post within 28 days of the draw date and the Promoter verifying that the person is a valid winner.
Prizes will be sent to the postal address registered by the prize winner at the time of entry into the prize draw. It is the responsibility of entrants to supply the current postal address.

How do I know if I have won?

If you have been a lucky winner you will be informed by email within 3 working days of the relevant draw date and the Promoter verifying that you are a valid winner. 

How do I enter?

After buying a Promotional Product, you need to log on to www.mullerathletics2017.com and create a user account by entering your full name, address (including postcode, if applicable) and email address. You will also be asked to create a password (which must contain a minimum of 8 characters and include a mixture of letters and numbers). You will then be sent an email confirmation asking you to click on a link to complete account registration. Once you have successfully created an account, you can enter the prize draw by logging into your account, entering the Promotional Code printed on your Promotional Product, selecting your Promotional Product from the list of products available, answering a qualifying question correctly (ROI residents only) and selecting which prize draw you wish to enter.

Where can I find my Promotional Code?

A “Promotional Code” is (a) the barcode number; and (b) the best before/use by date, which can be found on Promotional Products.

I don't have access to the Internet; can I still enter the promotion?

Internet access is required. Only online entries will be accepted, save for entries from Northern Ireland residents who can alternatively enter by post.

I live in the Republic of Ireland, how do I enter?

Republic of Ireland residents must enter online at www.mullerathletics2017.com as outlined above and must correctly answer a qualifying question to participate. If the question is answered incorrectly, your entry will not be submitted into the prize draw.

I live in Northern Ireland, is there a no purchase route?

If you are a Northern Ireland resident you can alternatively enter without purchase of a Promotional Product by sending your full name, address (including postcode) and email address along with details of which prize draw you wish to enter, on a piece of paper to: Müller Win Athletics Tickets or Prizes, Toucan, 25 Northcote Road, London, SW11 1NJ before the applicable closing date for the draw you wish to enter. Only one entry permitted per stamped envelope. If no prize draw is specified entries will be placed into the next available draw.

How many times can I enter?

You can enter as many times as you want to during the promotional period with promotional packs. Only 2 prizes may be won per person per draw.

Who do I contact for more information?

Please email consumers@muller.co.uk for further information or please view the full Terms and Conditions.